Effective Date: September 30, 2026

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Clear Edge Glass LLC (“Clear Edge Glass,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

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This Privacy Policy explains what information we may collect through our website, clearedgeglassllc.com, how we use that information, when we may share it, and the choices you have regarding your information.

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We have written this policy in clear, straightforward language so that it is easy to understand.

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1. Information We Collect

 

When you use our website or contact us about our services, we may collect information that you voluntarily provide, including:

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• Your name

• Telephone number

• Email address

• Project or service information you provide in a message or inquiry

• Information you provide when communicating with us by telephone, email, or through our website

• Payment information when you make a payment through an available online payment service

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You are not required to provide information simply to browse our website. However, certain information is necessary for us to respond to service inquiries or provide services you request.

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We do not intentionally request sensitive personal information through our website. Please do not submit passwords, Social Security numbers, financial account numbers, or other sensitive information through a website contact form.

 

2. How We Collect Information

 

We may collect information when you:

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• Submit a contact or service inquiry form on our website

• Contact us by email or telephone

• Request information about our glass services

• Communicate with us regarding an existing or potential project

• Make a payment through an online payment service available through our website

• Visit or interact with our website

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Our website is hosted using Wix. Wix may collect certain technical information through its platform, including information associated with website operation, security, cookies, and website performance. The specific information collected may depend on the Wix features, applications, and integrations enabled on our website.

 

3. How We Use Your Information

 

We use information collected through our website and through customer communications for legitimate business purposes, including to:

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• Respond to your questions and service inquiries

• Contact you about a project or requested service

• Schedule appointments or service visits

• Prepare and provide information related to requested services

• Communicate with you regarding an existing project

• Process payments when applicable

• Maintain business and customer records

• Improve our website, services, and customer experience

• Protect the security of our website and business

• Comply with applicable laws and legal obligations

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If you provide your telephone number or email address through our inquiry form, you understand that we may use that information to contact you regarding your inquiry or requested services.

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We do not use information submitted through our service inquiry form to send unrelated marketing communications unless we have an appropriate reason and, where required, your consent.

 

4. Service Area and Service Charges

 

Clear Edge Glass primarily serves customers in and around Saginaw, Michigan.

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We may provide services outside our primary service area. A $90 service charge may apply to locations outside our 30-mile service area to help cover travel time and fuel expenses.

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This service-area information is provided for transparency and is not a method of collecting or using personal information.

 

5. In-Person Estimates

 

At this time, Clear Edge Glass does not provide estimates solely through the website.

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Project estimates are provided in person at the location where the service will be performed.

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Information submitted through the website may be used to contact you and discuss your project and arrange an appropriate time for an in-person estimate.

 

6. Payments

 

Clear Edge Glass may offer several payment methods, including online payment through our website, in-person payment, and Venmo.

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When you make a payment through a third-party payment processor, your payment information may be collected and processed by that payment provider according to its own privacy policy and terms.

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Clear Edge Glass does not intentionally collect or store complete credit card numbers through our website unless a payment service specifically requires us to do so through its secure payment-processing system.

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For your security, please do not send credit card numbers, banking information, passwords, or other sensitive financial information through our website's general contact form or by email.

 

7. Cookies and Cookie Preferences

 

 

Our website, clearedgeglassllc.com, is hosted through Wix and may use cookies and similar technologies to help the website operate properly, maintain security, improve performance, and provide requested features.

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Essential Cookies

 

Some cookies are necessary for our website to function properly. These may support website security, fraud prevention, basic functionality, stability, and other essential website operations.

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Because these cookies are necessary for the website to operate, they may remain active even if you choose not to allow non-essential cookies.

Non-Essential Cookies

 

Depending on the features, applications, integrations, analytics tools, or other services enabled on our website, non-essential cookies may be used for purposes such as:

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• Understanding how visitors use our website

• Measuring website performance

• Improving our website and services

• Remembering visitor preferences

• Providing certain website features

• Supporting marketing or advertising activities, if applicable

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We will review the cookies and tracking technologies used on our website and update this Privacy Policy as necessary when additional services or features are added.

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Your Cookie Choices

 

Where applicable, our website may display a cookie consent banner through Wix's Privacy Center. The cookie banner allows visitors to accept or decline certain non-essential cookies.

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You can make your cookie choices when the cookie banner is displayed. Your browser may also provide settings that allow you to manage or delete cookies.

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Please be aware that disabling certain cookies may affect the functionality or performance of some portions of our website.

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Third-Party Cookies and Services

 

Cookies or similar technologies may also be placed by Wix, third-party applications, integrations, analytics providers, payment services, or other services used on our website.

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The specific cookies and technologies used may change as we add, remove, or update website features.

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Wix provides information about its own privacy and data practices in its Privacy Policy. Clear Edge Glass is responsible for reviewing the third-party services and website features we choose to use and updating this Privacy Policy when appropriate.

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If you have questions about cookies or how we use information collected through our website, please contact us:

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Clear Edge Glass LLC
Email: clearedgeglass.mi@gmail.com
Phone: 989-577-3010

 

8. Information Sharing

 

Clear Edge Glass does not sell or rent your personal information.

We may share information when reasonably necessary to operate our business or provide requested services, including with:

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• Website hosting and technology providers, such as Wix

• Payment processors or payment service providers when you make a payment

• Service providers who assist us with operating our business

• Professional advisers when reasonably necessary

• Government authorities or other parties when required by law or legal process

• Other parties when reasonably necessary to protect our rights, property, customers, or business

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Third-party providers may have their own privacy policies governing information they collect or process. We encourage customers to review those policies when using third-party services.

 

9. How We Protect Your Information

 

We take reasonable steps to protect personal information from unauthorized access, use, alteration, or disclosure.

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However, no website, electronic communication, or method of storing information can be guaranteed to be completely secure.

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For your protection, please avoid submitting sensitive personal or financial information through general website forms or email.

 

10. How Long We Keep Information

 

We may retain information for as long as reasonably necessary to:

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• Respond to your inquiry

• Provide requested services

• Maintain customer and business records

• Complete or document transactions

• Resolve disputes

• Meet legal, tax, accounting, or other business obligations

• Protect our legal rights and interests

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When information is no longer reasonably necessary for these purposes, we may securely delete or dispose of it.

 

11. Your Privacy Choices

 

You may contact us to ask about personal information that you have provided directly to Clear Edge Glass.

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Depending on the circumstances and applicable law, you may request that we:

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• Provide information about how your personal information is being used

• Correct inaccurate information

• Update your contact information

• Delete information that we no longer need to retain

• Stop using your information for certain purposes when applicable

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Some information may need to be retained because of legal, accounting, contractual, or other legitimate business requirements.

To make a privacy-related request, please contact us using the information provided below.

 

12. Children's Privacy

 

Although the federal Children's Online Privacy Protection Act (COPPA) generally applies to children under the age of 13, Clear Edge Glass has chosen to take a broader approach. Our website is intended for a general audience and is not directed toward individuals under the age of 18.

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Clear Edge Glass does not knowingly request or intentionally collect personal information from individuals under 18 through our website without the involvement or permission of a parent or legal guardian.

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If you are under 18, please do not submit your name, telephone number, email address, project information, or other personal information through our website unless you have permission from your parent or legal guardian.

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If we learn that an individual under 18 has submitted personal information without appropriate parental or legal guardian involvement, we will take reasonable steps to review the information and, when appropriate, delete it from our records.

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If you are a parent or legal guardian and believe that a person under 18 has provided personal information to Clear Edge Glass without your permission, please contact us:

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Clear Edge Glass LLC
Email: clearedgeglass.mi@gmail.com
Phone: 989-577-3010

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We will make reasonable efforts to address your concern and take appropriate action.

 

13. Third-Party Websites and Services

 

Our website may contain links to third-party websites or services, including payment services, social media platforms, or other websites that may be useful to our customers.

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Once you leave our website, the privacy practices of the third party will apply.

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Clear Edge Glass is not responsible for the privacy practices, content, or security of third-party websites or services.

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We encourage you to review the privacy policies of third-party services before providing them with personal information.

 

14. Website Accessibility

 

Clear Edge Glass is committed to making our website easy to use and accessible to as many people as reasonably possible.

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We strive to design and maintain our website using accessible practices, including clear language, readable content, appropriate headings, meaningful links, and compatibility with commonly used accessibility features.

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If you experience difficulty accessing any part of our website or need information in an alternative format, please contact us. We will make reasonable efforts to assist you and provide the information you need.

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Accessibility Contact:

Email: clearedgeglass.mi@gmail.com
Phone: 989-577-3010

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Accessibility concerns can be reported using either contact method above.

 

15. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time as our business, website, services, payment options, or legal requirements change.

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When we make changes, we will update the Effective Date at the top of this Privacy Policy.

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We encourage you to review this page periodically to stay informed about how we handle personal information.

 

16. Contact Us

 

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

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Clear Edge Glass LLC

Email: clearedgeglass.mi@gmail.com
Phone: 989-577-3010
Website: clearedgeglassllc.com

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We are committed to addressing privacy questions and concerns in a timely and respectful manner.

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